Loyalty Management

Manage Customer Loyalty at every point along with the Customer Experience through multiple channels on a real-time approach

  1. An advanced customer loyalty program for retail and companies. The program is hosted on cloud and provides a full loyalty eco-system
  2. An intuitive mobile app with a rich user experience for self-service program management by the consumer
  3. Coupled with a Points Wallet to provide a full featured P2P engagement and P2M payments via Points including real-time earning and redemption
  4. Extensive integration endpoints to make journey seamless and engage customers real-time
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Solution Description

Most organizations are still working to identify who their clients are. Without that information, to determine their policy, businesses rely on expensive third-party services and study. UNOSOL addresses this, compared to traditional CRM and alliance loyalty programs, at a fraction of the cost. We do this by supplying retailers with easy, unified tools to build their own system of loyalty and interaction. A program that is transparent and easy to understand, your customers will require a program with appropriate rewards and a transparent value proposition. So that's what you need to do – we're going to help.

Solution Highlights:

  1. A self-service intuitive mobile app to manage Points and statements
  2. Real-time earn and redeem
  3. Transfer Points between peers
  4. Pay with Points
  5. Transfer Points to other loyalty networks
  6. Donate Points to charity organizations
  7. Redeem Points for a voucher
  8. Pool Points with family members
  9. Call Center and Chat support through virtual assistant

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